Programs & Activities

ACTION VOICES DONATES TABLETS TO ASSEMBLY MEMBERS. Tue, 30 Aug 2016

Advocacy & Media Support Foundation has donated tablets to nine Assembly members of the La Nkwantanang Medina Municipal Assembly.

The event was organized by Advocacy & Media Support Foundation (AMSF), a civil society organization under its flagship project, Action Voices to educate key Assembly officials on the need to engage more with citizens and to take advantage of the Action Voices initiative to gather concerns of citizens to be able to response to them appropriately.

The tablets with comes with a monthly data bundle is to equip the Assembly members to effectively engage with their electorate to know their concerns and to be able to give feedback on complaints under the Action Voices project.

Action Voices is an initiative to promote citizens’ engagement and responsive governance. The project which is being implemented at the La Nkwantanang Medina Municipal Assembly in Accra, provides effective communication platform for both citizens and assembly officials to interact in real time.

Dr. Oduro Osae lauded the Action Voices project, adding this would close a big gap in Ghana’s local governance system.

The project runs on online application system called communication and feedback tracking system (CFT System) which records and tracks all complaints received from citizens through a toll-free service, mobile app, facebook and whatsapp.  Each of the Assembly members has a user account which allows him to login to the cft system to view complaints received from his electoral area and to give feedback after receiving SMS and e-mail notification of a complaint filed by a resident.

Receiving the tablets on behalf of the Assembly members, the Assembly member for Madina West Abdul Raman Rahim was grateful for the gesture, adding the project will greatly assist assembly members to meet their obligations as required by law.

ACTION VOICES DONATES TABLETS TO ASSEMBLY MEMBERS

He further pledged the commitment of the Assembly to ensure the success of the project in the municipality.

Executive Director of Advocacy & Media Support Foundation ( AMSF), Mr. Lord Asante Fordjour assured the organization is committed to promoting a healthy relationship between citizens and the Assembly for development and appealed to the Assembly members to support in educating their electorates about the Action Voices project.

The Assembly members individually signed a memorandum of understanding with AMSF to use the tablets for the purpose for which it is intended and give feedback to respond timely to complaints of citizens through the CFT system.

MADINA ASSEMBLY OFFICIALS ORIENTED ON ACTION VOICES PROJECT Wed, 10 Aug 2016

A one day orientation program has been organized for heads of departments, Assembly Members, traditional chiefs, the media and other stakeholders in the La Nkwantanang Madina Municipal Assembly in Ghana’s capital Accra.

The event was organized by Advocacy & Media Support Foundation (AMSF), a civil society organization under its flagship project, Action Voices to educate key Assembly officials on the need to engage more with citizens and to take advantage of the Action Voices initiative to gather concerns of citizens to be able to response to them appropriately.

MADINA ASSEMBLY OFFICIALS ORIENTED ON ACTION VOICES PROJECT

He underscored the essence of promoting citizens ‘engagement to promote local level democracy, responsive governance and sharing of relevant information with citizens.

Dr. Oduro Osae lauded the Action Voices project, adding this would close a big gap in Ghana’s local governance system.

Head of Gender and social development of the Institute of Local Government Studies, Mrs. Magdalene Kannae called for more space for women and the socially disadvantaged to engage with the Assembly; urging Assembly authorities to make this a key priority to ensure transparent and accountable governance.

Mrs. Kannae commended the Action Voices team for coming up with such an innovative concept and appealed to all stakeholders to support and ensure the sustainability of the project. She further advised the team to use the system to seek inputs of women and the marginalized on issues which affect their lives.

The Executive Director of AMSF, Mr. Lord Asante Fordjour took participants through the various communication tools being deplored to enhance citizens’ engagement, namely toll-free service, Mobile App, bulk sms and voice blast. These tools he said allows both the Assembly officials and citizens to share information and give feedback through an integrated application system called Communication and Feedback Tracking System (CFT-System).

MADINA ASSEMBLY OFFICIALS ORIENTED ON ACTION VOICES PROJECT

There was a demonstration of how the system works and how Assembly members can log into the CFT-System to view complaints sent by citizens and send feedback.

Action Voices is an ICT-Governance project aimed at creating a communication platform for engagement between local Assemblies and the citizens using effective and innovative communication tools to promote participation in local governance. The project is being implemented in the La Nkwantanang Madina Municipality in Accra, Ghana and funded by Making All Voice Count.

Action Voices meets groups within La-Nkwantanang-Madina municipality Fri, 18 Mar 2016

Advocacy and Media Support (AMS) Foundation, implementing the Action Voices project has met with some identifiable groups within the La- Nkwantanang municipality to brief them about the project and also solicit their inputs.

AMS Foundation met separately with three groups, Dromo, Trust Women and National Hairdressers and Beauticians associations.

Executive director of the foundation, Lord Asante Fordjour explained the concept to the groups, emphasising that it was importance to let their voices be heard in the local governance system so development can be relevant to their needs.

Action Voices meets groups within La-Nkwantanang-Madina municipality

he groups also expressed areas of concern to them, including good road networks, extension services in agriculture, sanitation, and water.

They were appreciative of the project which seeks to relay relevant information from the assembly to the people via their cell phones while they can also provide feedback and share other concerns with the assembly with ease.

This constitutional requirement of information flow between the assembly and the people is often not effective as channels currently used such as town hall meetings are not well attended.

Action Voices Selected Among 10 Finalists At 2015 MAVC Grand Challenge Awards Fri, 01 May 2015
Action Voices an initiative of Advocacy and Media Support (AMS) Foundation, a non-governmental organisation was part of ten finalists from Africa and Asia competing from a £300,000 pool of funding.

AMS-Foundation received a grant in the 2015 Making All Voices Count (MAVC) grand challenge contest to implement the project.

The project concept emerged one of the ten finalists among 241 competing ideas from Asia and Africa.

Action Voices Selected Among 10 Finalists At 2015 MAVC Grand Challenge Awards

Action Voices, the concept of setting up innovative communication platform for effective engagement between the local government and the citizenry was part of eight winners at the MAVC gala night at Jakarta, Indonesia.

The project entails working closely with District Assemblies and collecting relevant information to share with the citizenry and also collect feedback and views from the citizenry and for the respective assembly.

Prior to the announcement of winners, the innovators were taken through mentorship to refine their ideas and expose them to best practices in the execution of the projects.

They also pitched their ideas to the jury.

Making All Voices Count is an international initiative that contributes to effective governance and accountability in 12 countries across Africa and Asia.

AMS-Foundation inaugurates board Wed, 20 Jan 2016

Advocacy and Media Support Foundation has inaugurated a five member board of directors to support their activities.

The members include Dr. Eric Oduro Osae, a local government expert who is chairman of the board and Mrs Magdalene Kannea also a local government expert.

The rest are Emma Morrison, a broadcaster and communications specialist, Charles K. Binney a business development professional and Patrick Ohene-Ofori a Petroleum Engineer.

At the inauguration, head of the local government service, Dr. Callistus Mahama said transparency and accountability is crucial in governance at all levels to promote development.

Executive director of the foundation, Lord Asante Fordjour expressed the foundation’s passion in ensuring that communication is effective in delivering development.

Swearing them in, chairman of the occasion, Dr. Liberty King charged the board to help nurture the foundation, as its area of focus was a potential driver of development.

Chairman of the board, Dr. Eric Oduro Osae accepted the challenge and said the board was ready and up to the task.

AMS-Foundation Staff tutored on Local Governance at the Institute of Local Government Studies Fri, 15 Apr 2016

The Dean of Graduate Studies and Research at the Institute of Local Government Studies, Dr. Eric Oduro Osae  has noted, the lack of effective platforms for popular participation of citizens in local governance is a major defect in the country’s decentralization system.

Dr. Oduro Osae was addressing the staff of Advocacy & Media Support Foundation during an orientation program to educate them on Ghana’s local governance system at the Institute of Local Government Studies (ILGS) in Accra.

Participants were taken through the fundamental policies and various interplay structures within the local government system.

AMS-Foundation Staff tutored on Local Governance at the Institute of Local Government Studies

The Head of Gender and Social Development Centre at ILGS, Mrs. Magdalene Kannae recounted the historical background and the legal framework which established Ghana’s local government system, PNDC law 207 and noted the local government system aims at promoting local democracy and decentralization.

Mrs. Magdalene Kannae said Ghana has one of the best decentralization policy within the sub-region; adding the overall objective is to promote participatory democracy, transparency, accountability and development at the local level.

Emphasizing on the importance of popular participation, Dr. Eric Oduro Osae said the fundamental objective of decentralization is to build consensus from the local level; a bottom-up approach to formulating policies for national development.

AMS-Foundation Staff tutored on Local Governance at the Institute of Local Government Studies

He noted, poor participation of citizens in the whole process remains a major challenge facing the country’s local governance system, regretting citizens do not have effective channels of communication to engage with their local Assemblies and to make inputs in decisions which affect their lives.

The Executive Director, Advocacy & Media Support Foundation, Lord Asante Fordjour expressed gratitude for the orientation adding the knowledge acquired will enhance the work of the Organization in the implementation of its flagship project Action Voices which seeks to promote citizens participation in local governance.

AMS-Foundation Staff tutored on Local Governance at the Institute of Local Government Studies

The Action Voices project is being piloted in the La Nkwantanang-Madina Municipal Assembly in Greater Accra.

The project seeks among others to create effective communication platforms for citizens to engage their local authorities and to encourage them to be actively involved in decisions of the Assemblies.

The Action Voices project adopts innovative communication technology such as Bulk SMS, Voice Blast, Social Media, Mobile Application and Toll-free service using both English and local languages of the people. There will be gathering and sharing of relevant Assembly information with citizens.

With the coming of Action Voices, citizens will now have unlimited platform to channel their complaints and suggestions to duty bearers at the Assembly. Likewise authorities at the Assembly can use the same channels to give timely feedback, share information and educate the citizens.

The overall objective is to promote popular participation while removing all barriers to ensure that every voice counts in decisions which affect the lives of the people. Action Voices….be heard, your voice counts! AMS-Foundation Staff tutored on Local Governance at the Institute of Local Government Studies

ACTION VOICES LAUNCHED IN ACCRA, GHANA Mon, 25 Apr 2016

Action Voices, a flagship project of Advocacy & Media Support aimed at echoing the voices of ordinary citizens in the way they are governed has been launched in Ghana’s capital Accra.

The project being piloted in the La Nkwantanang-Madina Municipal Assembly is aimed creating effective communication link between citizens and local assembly authorities to promote local level democracy, transparency and accountability.

The media launch was under the theme “Local Democracy and Popular Participation; the role of Non-Stake Actors.

Addressing participants, head of Gender and Social Development Centre at the Institute of Local Government Studies (ILGS) Mrs. Magdalene Kannae, highlighted the challenges facing Ghana’s decentralization; adding there are no effective channels for citizens to engage with duty bearers at the local Assemblies.

She regretted, citizens are virtually left out of the governance process even though the constitution requires Assembly members to consult and seek inputs of citizens in all decisions which affect the lives of the people.

Action Voices LAUNCHED IN ACCRA, GHANA Mrs. Kannae addressing participants on local democracy and popular participation.

Executive Director of Advocacy & Media Support Foundation (AMS-Foundation), Mr. Lord Asante Fordjour said the project employs mobile technology such as Bulk SMS, Voice Blast, Mobile App, Toll-free service; a communication and feedback tracking application to link citizens and local authorities.

He explained the platforms will allow citizens to send complaints, questions and suggestions to assembly duty bearers in real time and receive feedback within a reasonable time; stressing the project when successful will be replicated in other Municipal, Metropolitan and District Assemblies.

Action Voices LAUNCHED IN ACCRA, GHANA Mr. Fordjour explaining the functions of the platform to participants

Director of policy at the Ministry Local Government and Rural Development, Joseph Obeng Poku who spoke on behalf of the Chief Director at the Ministry lauded the Action Voices initiative.

He noted the concept would close a big gab in Ghana’s decentralization system and commended initiators of the project. Mr. Obeng Poku further pledged the support of the Ministry to ensure the success of the project.

Action Voices LAUNCHED IN ACCRA, GHANAAction Voices initiative.

The Municipal Chief Executive of La Nkwantanang-Madina Municipal Assembly (LaNMMA), Franklin Anku pledged the commitment and support of the Assembly to ensure the smooth implementation of the project in the municipality.

Action Voices LAUNCHED IN ACCRA, GHANA Mr. Anku pledged the commitment and support of the Assembly to ensure the smooth implementation of the project in the municipality.

Launching the project, the member of Parliament of Madina Constituency, Alhaji Amadu Sorogho said the project is a novelty which will promote popular participation of citizens in local governance.

The Action Voices project is being sponsored by Making All Voices Count an international organization that supports effective and accountable governance in Africa and Asia.

Action Voices LAUNCHED IN ACCRA, GHANA MP for Madina Constituency Alhaji Amadu Sorogho said the project is a novelty which will promote popular participation of citizens in local governance.

The well-attended event was held at the Institute of Local Government Studies brought together stakeholders including the Media, Assembly Members of LaNMMA, Chiefs of Madina and Madina Zongo; representatives from Centre for Local Government Advocacy (CLGA), National Association of Local Authorities of Ghana (NALAG), Local Governance Network (LOGNet) Dromo Women Association, Madina Market Women Association and the general public.

AMSF SIGNS MoU WITH LaNMMA Tue, 10 May 2016

The Chief Executive officer of La Nkwantanang-Madina Municipal Assembly (LaNMMA), Hon. Franklin Anku has said the critical challenge facing the Assembly is communication with citizens within the Municipality.

He lauded the Action Voices Project, an initiative by Advocacy & Media Support Foundation (AMSF) being implemented in the municipality will give the Assembly a platform to effectively communicate with citizens.

Hon. Franklin Anku made this comment when the Assembly signed a memorandum of understanding (MoU) between the Assembly and Advocacy & Media Support Foundation, in Accra.

Executive Director of AMSF, Mr. Lord Asante Fordjour was optimistic the project would transform the Assembly into a smart municipality for rapid development.

Under the MoU, the Assembly is required to timely release relevant information to AMSF for dissemination to citizens upon request. It is also expected of the Assembly to act on complaints, questions and suggestions of citizens received by AMSF through their communication and feedback tracking system.

MADINA ASSEMBLY OFFICIALS ORIENTED ON ACTION VOICES PROJECT Wed, 10 Aug 2016

A one day orientation program has been organized for heads of departments, Assembly Members and traditional chiefs in the La Nkwantanang Madina Municipal Assembly in Ghana’s capital Accra.

The event was organized by Advocacy & Media Support Foundation (AMSF), a civil society organization under its flagship project, Action Voices to educate key Assembly officials on the need to engage more with citizens and to take advantage of the Action Voices initiative to gather concerns of citizens to be able to response to them appropriately.

MADINA ASSEMBLY OFFICIALS ORIENTED ON ACTION VOICES PROJECTAddressing the participants, dean of graduate studies of the Institute of Local Government Studies, Dr. Eric Oduro Osae emphasized the need for the Assembly to open up to the citizenry. This he said would help disabuse the perception of corruption at the Assembly.

He underscored the essence of promoting citizens engagement to promote local level democracy, responsive governance and sharing of relevant information with citizens.

Dr. Oduro Osae lauded the Action Voices project, adding this would close a big gap in Ghana’s local governance system.

Head of Gender and social development of the Institute of Local Government Studies, Mrs. Magdalene Kannae called for more space for women and the socially disadvantaged to engage with the Assembly; urging Assembly authorities to make this a key priority to ensure transparent and accountable governance.

Mrs. Kannae commended the Action Voices team for coming up with such an innovative concept and appealed to all stakeholders to support and ensure the sustainability of the project. She further advised the team to use the system to seek inputs of women and the marginalized on issues which affect their lives.

NALAG LAUDS ACTION VOICES INITIATIVE Sat, 15 Oct 2016

The National Association of Local Authorities of Ghana (NALAG) has lauded the Action Voices Project as a great initiative to promote local governance.

The team led by Sabine Teidneb, an organizational development expert was at the office of Advocacy and Media Support Foundation on Tuesday morning to learn more about the Action Voices project.

Action Voices which is an initiative of Advocacy & Media Support Foundation (AMSF) and being piloted at the La Nkwantanang Madina Municipal Assembly (LaNMMA) seeks to empower citizens to engage with their local authorities.
NALAG LAUDS ACTION VOICES INITIATIVE

Mr. Edmund Nii Adjetey Adjei , a public relations officer and Mr. Jerry Sheriff Amarh , a research officer, both from NALAG took turns to seek answers on how the various communication platforms being deplored work and how citizens within the municipality and officials of the Assembly are responding to the system.

They were taken through overview of the Action Voices project and the various platforms by the Executive Director of AMSF, Mr. Lord Asante Fordjour. He explained the project is at its implementation stage and would need funding for public education and to create awareness.

Mrs. Sabine Teidneb was excited about the innovativeness of the project and called for closer collaboration with NALAG to work together to scale up the project in other district Assemblies.

The Action Voices Project is an ICT governance project aimed at promoting responsive governance and local level democracy using toll-free, mobile App, social media and a communication and feedback tracking system.

The project is being sponsored by Making all Voices Count, a global initiative that supports innovative ideas and the use of technology to promote effective, accountable governance in Africa and Asia.

ACTION VOICES ROLLS UP IMPLEMENTATION CAMPAIGN Thu, 01 Sep 2016

Resident of La Nkwantanang Madina Municipality in the greater Accra region will now benefit from a project dubbed Action Voices will allow them to send complaints, suggestions, and questions about anything which affect their community development.

Advocacy and Media Support Foundation (AMSF), a media oriented NGO which is implementing the project has undertaken a week long public education campaign in some selected communities within the nine electoral areas; namely Oyarifa, Damfa, North Legon, Tataana, La Nkwantanang, Adenta West, Madina West, Social Welfare and Pantang.

NALAG LAUDS ACTION VOICES INITIATIVE

The community education and awareness drive is aimed at sensitizing citizens about their civic rights to complain and demand better social services from the local Assembly while educating them on their civic responsibilities.

The Action Voices team shared flyers, stickers and posters in all the communities visited amidst playing the campaign messages in English and four other local languages ( Twi, Ga, Hausa and Ewe)  using information van.

The community members were excited about the project. While some noted this would help them complain about numerous challenges in their community which have not received any attention from the assembly, others misconstrued the initiative as politically motivated to seek votes in the 2016 elections.

NALAG LAUDS ACTION VOICES INITIATIVE

He however noted that, the project lacks funding for continued education and public awareness; adding when the pilot becomes successful, it will be replicated in other Municipal, Metropolitan and District Assemblies.

Mr. Asante Fordjour explained that the Action Voices project employs toll-free service, Action Voices Mobile App, whatsapp and facebook all integrated with an online Communication and feedback tracking system.

He said residents can send a complaint, report any assembly official for misconduct, ask questions, make suggestion or request by calling the toll-free line 0800700600 and speak to a call centre agent or can download the Action Voices mobile App from google play store to send their concerns. Besides, one can send complaints through whatsapp number 0541878938 and through Action Voices facebook page.

NALAG LAUDS ACTION VOICES INITIATIVE

Mr. Fordjour further explained that once a complaint is filed, the Assembly member of the electoral area from where the complaint came from will receive an SMS and email notification of the complaint as well as the head of the department in charge of the problem at the Assembly office.

These two duty bearers are expected to act on the complaint within 72 hours and give feedback to the complainant. The CFT system tracks all complaints, feedbacks and follow ups, between the Assembly and concerned citizens.

The project is being funded by Making All Voices Count and supported by the Institute of Local Government Studies and Local Government Service.